Business Support Services

SSPM offers a range of Support Services to improve and add value to the work environment of our client allowing them to concentrate on their core business activities. Many of these work solutions have been developed over time , in pace with the growing needs and changes in their business environments.

Our resources listed below - are trained to integrate to the clients requirements with our services becoming an extension to their business needs.

* Office assistance
* Front office / Reception
* Reprographics
* Vendor Management
* Mailroom Services

Vendor Management

* Strict selection process with capability Analysis - HSSE / ISO Certification, Market reputation, Speed of delivery, Green technologies etc , Equipment / Materials , System & Procedures
* Vendor contract featuring code of conduct and vendor SLA's
* Standardized SLA’s , measurement systems / audits across locations .
* Standardized compliances & statutory obligations across locations
* Alternate vendor data base
* Ensure best in class chemicals / equipments used - biodegradable, non-hazardous & environment friendly ( green )
* Maintain exhaustive and alternate list of suppliers
* Review & revision in annual maintenance contracts for cost reductions
* Procurement cost benefits accrued as a result of purchasing powers with vendors / third party suppliers

Mail Room Management Services

Activities :

* In-bound Mail Management
* Out-bound Mail Management
* Vendor Management
* MIS and Reporting
* Pre-processing of Mails

Advantages :
* Handled by trained manpower
* Completely Automated Mailroom with incoming data capture & Email intimation to mail recipients
* Technology initiatives on proof of delivery , record & capture
* Mail delivery at mailroom counter – all mails delivered within two minutes
* Logical process designed mail slots for easy retrieval of mails as per SLA’s
* Process defined for every activity
* Instant mail track and trace facility
* Substantial savings on mailing costs
* Optimal near zero error processes
* Single window point for incoming and outgoing mails

About Us

We are a leading facilities management provider in India. Incorporated in May 2004 as Read More


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